In 2015 a consortium of experienced and extraordinarily successful support services companies, who were previously their own legal entities united to form PNG Mining And Petroleum Hospitality Services Ltd,

PNG Mining And Petroleum Hospitality Services Ltd, Is a fully owned Papua New Guinea based company that prides itself in providing solid and highly effective safety focused support services throughout the nation.

With our vast experience in the industry, we provide a comprehensive and diverse range of support services to a growing number of multinational and overseas companies operating within Papua New Guinea.

Today, PNG Mining And Petroleum Hospitality Services Ltd, Is operating in multiple locations throughout the nation. Serving an average of over 8,500 meals per day.

Quality catering and hospitality services are the core of the company and will always be the heart of our operations. However, we also offer an extensive and flexible range of quality non-food related services to our clients. Our company is dedicated to supporting our clients through applying innovative, practical, flexible and safety focused solutions that has clearly defined us as the leading service provider in Papua New Guinea.

Since The inception of PNG Mining And Petroleum Hospitality Services Ltd, has continued to grow and work in conjunction with the most safety-oriented clients in the industry.

With the company's infrastructure, management team and services we continue to support our client 24/7 in their operations.

Through the dedication and commitment of our people who continuously provide our partners and clients with the highest standard and the best support services available.

Through this we have become a market -leader in the service support industry in Papua New Guinea.

The operational practices of the company are based on compliance standards set by the standard leaders in Australia and New Zealand.

The company is proud to say that we have a record of achievement in the support services industry and a standards certification of ISO: 9001 Quality management systems.

At PNG Mining And Petroleum Hospitality Services Ltd, our people who are located in both urban and remote locations live by the words "Can-do"

With support often being a long way away. Our people are self-sufficient, they take the right actions at the right times. They are also very dynamic and resilient to change.

Our people continuously challenge the status quo to make the experience better for our partners, clients and employees.

PNG Mining And Petroleum Hospitality Services Ltd, are always prepared to take calculated risks.

We encourage the development of sustainable opportunities for all our local manufacturers, suppliers’ employees, and clients.

We value the uniqueness of all our partners and colleagues around the globe.

We take pride in creating a "Home away from home" environment for the many different nationalities we work with. We ensure our people act with flexibility while dealing with the different trends and dynamics of the emerging markets in various developing countries.

We ensure that we listen to our people. Who continuously contribute to our success.

We are highly committed to consistently delivering superior services in the best and most efficient way possible for the shared benefit of our partners, clients, and employees.

PNG Mining and Hospitality Services Ltd, is focused on what our company and our people do each day to achieve our vision.

Our vision is to be a highly respected and top-class provider of contract food and support services. Who are renowned for our resolute and professional people. Who provide high class delivery of services with excellent results.

HEALTH, SAFETY AND ENVIRONMENT COMES FIRST

Our first priority is the health and safety of our clients and our employees and to also be responsible with the impact our business activities would have on the environment.

VALUING DIVERSITY AND DEVELOPING OUR EMPLOYEES

To create and develop a pleasant working environment that is both challenging and supportive. That provides opportunities for everyone to be able to develop their skills. We always strive to value and recognize the unique diversity, loyalty, and contribution of each employee.

TRUST, INTEGRITY, AND OPENNESS

We strive to always set the highest possible professional and ethical standards. We build our relationships on trust, fairness, and respect. While always being transparent.

RESPONSIBILITY

We take responsibility for our actions both individually and as a company. Every day we aim to make positive contributions to the health and wellbeing of our clients and communities in which we work.

GROWTH THROUGH PROFITABILITY

Our aim is to deliver shareholder value through disciplined and sustainable growth that is underpinned by a strong governance that contributes to the benefits of our scale.

SAFELY ACHIEVABLE

We are all accountable for making sure that every job, task, and activity we perform is done safely and with an open and positive approach.

TEAMWORK

Being encouraging and working as a team is what makes us stand out above the rest. We value the individuality, expertise, and contribution of our colleagues to pursue our shored ovals.

QUALITY DRIVEN

Each of us in the company is enthusiastic about what we do. By delivering superior services and taking pride in achieving our goals. We learn from our mistakes, replicate success, and Improve our market leadership by maintaining our competitive edge.

PNG Mining And Petroleum Hospitality Services Ltd, Are part of our local communities.

We encourage our employees to work with charities and organizations that are part of the community, through our programs, which recognize and support these initiatives.

The aim of our commitment to the community programs is to contribute to social and economic growth by valuing corporate social responsibility as an essential part of our normal business operations.

We are committed to the development of our staff at all levels within the company. We recognize that training is not an isolated event but a process of development lasting the length of each employee's service within the company.

Our training programs are designed to support our company's journey from "Good to Great" The programs are geared toward business needs as well as the needs of the specific individual.

Performance development reviews are held annually where a personal development plan is followed. The training solutions could range from employees are being placed in various locations where they have a chance to swap with colleagues to attending training courses that the company provides with international RTO’s and industry partners.

PNG Mining And Petroleum Hospitality Services Ltd, has vast experience in the support services field. The heart of our services in Papua New Guinea is our expertise in both catering and camp management services.

Today, we manage a large number of camp facilities that range in diverse sizes from just under a hundred beds to over a thousand.

With the close working relationship PNG Mining And Petroleum Hospitality Services Ltd, has built with our clients. And with the consistent exacting standards we have set, the positive results and the quality of services we have provided. We believe this is a testament to our experience in the support services field. Most especially in our camp management and catering services teams.

PNG Mining And Petroleum Hospitality Services Ltd, is proud of the results of our operational standards. More so from the people we support. Most especially our clients.

Our teams’ results are validated when the customer feedback we receive in these areas is remarkable and it is highlighted by the consistently positive customer survey results.

PNG Mining And Petroleum Hospitality Services Ltd, aims to support our clients' strategic intents through applying innovative and practical solutions that have made us an industry leader.

At PNG Mining And Petroleum Hospitality Services Ltd, we share the rewards of "Great" performance with all our stakeholders namely:

Governments

Clients

Partners

Suppliers

Local Communities

Our employees

We recognize successful performance and encourage our people to have fun doing their jobs.

We create a culture where our people are recognized and rewarded for their success and hard work.

We encourage local communities to take part in our sustained social programs especially those in remote areas.

programs especially those in remote areas.
We provide opportunities for innovation and growth for all parties. Through this we encourage commercial and competitive partnerships to support each other.

In PNG Mining And Petroleum Hospitality Services Ltd, we recognize that teamwork builds mutual respect and trust to generate better results in all fields.

We establish teams across national, cultural, and functional boundaries to help build better balanced decisions.

We aim to foster trust by being transparent. Through seeking and giving honest feedback In a constructive and rational way.

We encourage our clients and our teams in remote locations to foster bonds. And to put local needs first to build community.

We put effort into building long lasting relationships with our clients that will help us with our continuous growth in the years to come.

With our experienced and dedicated team, we continue to provide quality and reliable service throughout Papua New Guinea.

PNG Mining And Petroleum Hospitality Services Ltd, is a respected operator in the service support industry. Operating and supporting some of the biggest operations and events in the nation.

We pride ourselves in providing services in remote and hostile environments while also developing and delivering original and reliable service solutions to our client’s operations and major events.

We are passionate about what we do, and we are dedicated to always providing our clients with the highest quality and reliable service.

With our teams experience we have proven time and time again that we have evolved into a multi-service provider with the capability and expertise to offer our clients a health and safety focused quality service approach who have developed a specialized and flexible service.

The services we have provided to date:

• 2015 Papua New Guinea South pacific Games -Served over 158,000 fully dietitian approved meals in fourteen days to all the competing athletes. It was completed with zero incidents, thus achieving the target set by Australian compliance standards at the flagship event.

• Providing all catering and hospitality camp services to Oil Search Ltd, the largest oldest gas exploration and development company in Papua New Guinea.

• Providing catering, hospitality and maintenance services to Talisman Energy, Parker Drilling, High Arctic Energy, Exxon Mobil and Repsol in all their remote oil and gas exploration programs.

• Providing catering, accommodation, logistical support and facility management services to the Australian department of Immigration – Manus island regional processing center.

• University of Papua New guinea, Lae United and Defense Force operations.

• APTC – Australian pacific Technical College

OUR APPROACH

PNG Mining And Petroleum Hospitality Services Ltd, is committed to providing a productive, safe, and healthy work environment for all employees, contractors, clients, visitors, and partners.

Our commitment ensures that the company operations do not place the local communities at risk of injury, illness, or property damage. Ensuring all work is conducted in an environmentally sustainable and responsible manner.

HOW ARE WE COMMITTED

Our systems are environmentally sustainable and supported by documented procedures and audited systems.

We are proactive in assessing all health, safety, and environmental hazards for all new businesses. As well as all existing work systems, practices, and equipment.

We ensure we report and investigate incidents and implement systems and practices to prevent recurrence.

We are following legislative requirements and current industry standards.

We train managers and employees to follow and perform all work in accordance with safe work procedures.

We provide information to all our employees, contractors and clients and inform them of health, safety, and environmental issues relevant to the company's operations.

Ensure products are safe and without adverse environmental impact.

We foster a continual improvement philosophy which allows us to build on lessons as well as develop systems. We expect our people to be accountable for their actions, lead by example, challenge unsafe work practices, and engage in pro-active safety management.

A large part of our success in the service industry in Papua New Guinea is attributed to our comprehensive and proven systems and procedures.

PNG Mining And Petroleum Hospitality Services Ltd, operates with over 1,000 systems and procedures that are carefully selected to form specific operational plans for our sites to meet all the requirements.

Our systems and procedures online data is accessible to all our operations. We update regularly to ensure that the latest version of the system’s documents are being used. This provides us the ability to ensure applicable statutory, regulatory, contractual requirements and all our health and safety standards are met.

Our supporting systems, policies, plans, and procedures are created to meet the requirements for specific operational activities associated with the delivery of the contracted services required. They are reviewed regularly to reflect any changes that are required to meet the changes made with the operations.

Our systems and processes are independently audited to ISO:9001 Quality Management Systems Certification.

To ensure that our systems are effective and fully compliant to meet not only our legal obligations but also our clients and customers. Our systems and processes have been fully and independently audited to ISO: 9001 Quality Management System certification standard.

We have achieved certifications in all the following areas:

• Demonstrated conformity with the requirements of the audit standard and provided sufficient structure to support implementation and maintenance of the management system.

• Demonstrated effective implementation and maintenance improvement of its management system and is capable of achieving is policy objectives.

• Demonstrated the establishment and tracking of appropriate key performance objectives and targets and monitored progress towards their achievement.

• Our internal audit program has been fully implemented and demonstrates effectiveness as a tool for maintaining and improving the management system.

• Our management review process demonstrated the capability to ensure the continuing suitability, adequacy, and effectiveness of the management system.

• The management system demonstrated overall conformance with the requirements of the audit standard.

• Our certification claims are in accordance with SGS guidance. The organization is effectively controlling the use of certification documents.